Who we work with
We work with leadership teams who recognise that performance is shaped by the system, not just the individuals in it.
Typically, our clients are:
- Executive team members with genuine decision‑making authority
- Values‑led boards who want performance and humanity, not one at the expense of the other
- People who are frustrated by slow progress, recurring patterns, or misalignment that talent alone isn’t solving
- Leaders who are curious, reflective, and open to examining how their own thinking and behaviour shapes the system around them
- Teams working in complex, fast‑changing environments where simple fixes no longer work
They’re often doing many things right and sense that something deeper needs attention for progress to last.
Our work with mission oriented organisations and purpose driven teams means we often find ourselves working
- With healthcare organisations
- With environmental groups and sustainability partnerships
- In the charity sector
However, we’ve found leaders who want to make the world a better place in every kind of organisation and sector. Because we bring great questions not pre-made solutions we’re ready to work in any sector.
That doesn’t mean there aren’t some situations where we’re not the right pick.
Who we’re not the right fit for
Building20 is not for everyone.
We’re unlikely to be the right fit if you’re looking for:
- A quick fix, framework, or off‑the‑shelf leadership programme
- Individual “high‑potential” development without attention to the wider system
- Performance improvements that rely on people working harder, absorbing more strain, or making hidden sacrifices
- A consultancy to tell you what to do rather than work with you to understand what’s really happening
- Transformation theatre without meaningful changes in how work actually gets done
Our work requires time, attention, and a willingness to engage with complexity — and it’s most effective when that commitment exists across the leadership team.
Our work always starts with an exploratory conversation. We’ll look at what’s happening in your context and whether working together would be genuinely helpful.